Returns & Cancellations

As a consumer, you have 14 days by law to withdraw from the contract without giving a reason. If you decide to exercise this right, please send the order (or the part of it that you wish to return) back to our warehouse with the completed form.

 

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For a simple return process, we state that:

You must return the goods to us undamaged, unsoiled, unworn and showing no signs of use, including all accessories and documentation, if possible in the original packaging. You are only responsible for reduction in the value of the goods that occurred as a result of handling these goods differently than is necessary to familiarized with the nature, properties and functionality of the goods. At the same time, you are obliged to return all gifts and bonuses to us, received by you under or in connection with the canceled contract.

  

Return Address:

RationalFans s.r.o.

Za farou 43a

Troubsko 664 41

Czech Republic

 

The warehouse is in operation on weekdays, from 9AM to 5 PM CET. The couriers are familiar with it, there is no problem with return delivery.

 

 

 

WITHDRAWAL FROM CONTRACT

Fill in and send back only if you want to withdraw from the contracts as a CONSUMER.

Not applicable for companies and entrepreneurs!

 

Addressee:

Rationalfans s.r.o.,

with registered office at Za farou 43a, Troubsko - 664 41

emszero.cz@gmail.com

 

 

I hereby announce that I withdraw from the contract for the purchase of these goods (write the codes and the quantity you are returning, this information can be found in your order):

 

 

 

 

Order number:

 

Date Ordered/Date Received:

 

Name and surname of the consumer:

 

Consumer address:

 

Date + signature of the consumer (only if this form is sent in paper form):